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For questions of concerns about your LUCI product, including:

Product Replacement, Warranty Information, or Broken Items

PLEASE CALL US DIRECTLY at 1-800-500-5824


FOR IMMEDIATE ASSISTANCE Customer Service is available by phone Monday-Friday 9:00am-6:00pm CST.
Emails may take 24-48 hours for routing and a response.

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© Luciano Smokes Inc. All Rights Reserved.
Luci is for use by adults of legal smoking age and is not intended for children, pregnant or breastfeeding women, or those suffering from a pre-existing medical condition. Luci contains the highly addictive substance, Nicotine. Sale to underage persons prohibited. Smoking can cause Lung Cancer, Heart Disease, Emphysema, and May Complicate Pregnancy. Consult your physician before use, especially if you are under medication or may be sensitive to nicotine. Use Luci is at your own risk.